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Access Bank Lectures Customers On How To Safeguard Their Accounts From Scammers


Since the emergence of the coronavirus pandemic, fraudulent bank activities have been on the trend as there have been reports of people who are being deceived by scammers disguised as government officials.

These fraudsters claim to have been sent by the government to distribute COVID-19 relief funds and make a request for the Bank Verification Number (BVN), OTP, PIN, and other personal bank details from their victims.

As a way of protecting it’s account holders from these looming scammers, Access Bank swings into action as it took to social media and other platforms to give education on the scandalous activities of fraudsters.

Access bank has urged customers to do the following in order to safeguard their accounts;

  • Use strong passwords, not share their card number, password, PIN, BVN, OTP with anyone
  • Be careful about using unsecured wifi connections, only use reputable websites when making purchases, check their account and bank statement regularly to ensure there are no unusual activities on it. For those who have lost their phones, they can following the following steps to keep their accounts secure:
  • Dial *901*911# from any phone
  • Input the registered phone number on the account to be blacklisted
  • USSD profile will be deactivated and blacklisted automatically

The Bank also encourages customers to record fraudulent phone conversations and send them to [email protected] in order for them to expose the scam patterns of these fraudsters.

“Remember that Access Bank will never ask for your confidential account details. Call the bank on 01-2712005 or email [email protected] to report any suspected scam. You can connect with the bank’s social media pages on FacebookTwitter, and Instagram for more tips on how to keep your account safe.”


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